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Our Privacy Policy

Privacy Policy

At Hungry, we are committed to protecting our users' privacy and personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you use our services. You consent to the practices described in this policy by accessing or using the Hungry app.

Terms and Conditions for Hungry App Customers:

Acceptance of Terms:

  • By using the Hungry app, you agree to comply with these terms and conditions. If you do not agree with any of the terms, please refrain from using the app.

Account Registration:

  • You may need to create an account to place orders and access certain features. You are responsible for maintaining the confidentiality of your account information and ensuring its accuracy. Any actions taken through your account will be deemed your responsibility.

Order Placement:

  • When placing an order through the Hungry app, you agree to provide accurate and complete information, including payment details.

Availability:

  • Pre-ordering is subject to the availability of the chosen food items from our partner vendors.

Order Confirmation:

  • Once you place a pre-order, you will receive a confirmation message with the details of your order.

Pricing and Payment:

  • Prices displayed on the app are determined by the vendors and are subject to change, with a minimum cost starting from ₹20. You agree to pay the total amount specified for your order, including applicable taxes and any additional fees. Payment methods accepted by the app will be clearly indicated.

Delivery/Pick-up Time:

  • The estimated delivery/pick-up time provided in the app is approximately 35-40 minutes, but it depends on the number of orders ahead of yours.

  •  . Delays may occur due to unforeseen circumstances, but no refunds or cancellations will be allowed based on delivery time.

Cancellations and Refunds:

  • Cancellation/Refund Request Time: Cancellation or refund requests are accepted only on the same day of purchase.

  • Refund Processing Time: Refunds will be processed within 1-2 business days after the cancellation/refund request is approved.

  • Shipping Time: No shipping is required for our products/services.

Cancellation by the Vendor:

  • In rare cases, a vendor may need to cancel your pre-order due to unavailability or other reasons. You will be notified promptly, and a refund will be issued if applicable.

Location Permission:

  •  By using the Hungry app, you agree to grant permission for the app to access your device's location.

Third-Party Services:

  • The Hungry app may integrate with third-party services, such as maps or navigation apps, to enhance your experience. The use of these services is subject to their respective terms and conditions and privacy policies.

Intellectual Property:

  • All content, trademarks, and logos displayed on the Hungry app are the property of Hungry or its partners. You are prohibited from using or reproducing any content without prior written consent.

User Conduct:

  • You agree to use the Hungry app in a responsible and lawful manner. Any misuse, unauthorized access, or disruption of the app's services is strictly prohibited.

Modifications and Termination:

  • Hungry reserves the right to modify, suspend, or terminate the app or any part of its services at any time without prior notice. We may also update these terms and conditions from time to time, and your continued use of the app constitutes acceptance of any modifications.

  • By using the Hungry app and allowing location access, you acknowledge and agree to the terms and conditions outlined above. These terms govern the use of location data within the app and the associated responsibilities of both the user and Hungry.

Hungry is a subsidiary of Jagmurti & Sons. All services and operations of the Hungry app are managed and governed under the policies of Jagmurti & Sons.

If you have any questions or concerns about our privacy practices, please contact us at +91-7906621300 email- hungry6265@gmail.com our operating address - NATIONAL INSTITUTE OF TECHNOLOGY, CENTRE COMPUTER CENTRE PANEL-8 2ND FLOOR, RAIPUR, CHHASTTISHGARH. Your privacy is important to us, and we will address your inquiries promptly and diligently.

Last Updated: 11-05-2024

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