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Our Privacy Policy

Privacy Policy

At Hungry, we are committed to protecting our users' privacy and personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you use our services. You consent to the practices described in this policy by accessing or using the Hungry app.

Information We Collect:

  1. Personal Information: When you create an account, we may collect your name, email address, phone number, and other contact details.

  2. Order Details: We may collect information related to your pre-order, such as the type of food, quantity, and pick-up location.

  3. Payment Information: If you make any payments through our platform, we may collect payment details, including credit card information or other payment method details.

  4. Usage Data: We may collect information about how you use our app and interact with our services, including IP address, device information, and browsing activity.

 

Use of Information:

  • Provide Services: We use your information to process your pre-orders, communicate with you about your orders, and facilitate the pick-up process.

  • Personalization: We may use your information to personalize your experience and offer tailored recommendations based on your preferences.

  • Improve our Services: We analyze user behavior and feedback to enhance and improve our service.

  • Communication: We may send you updates, promotional offers, and important service-related notifications.

Cancellation/Refund Policy:

  • Cancellation/Refund Request Time: Cancellation or refund requests are accepted only on the same day of purchase.

  • Refund Processing Time: Refunds will be processed within 1-2 business days after the cancellation/refund request is approved.

  • Shipping Time: No shipping is required for our products/services.

Data Security:

  • We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

  • We use encryption, secure data storage, and access controls to safeguard your data.

 

Data Retention:

  • We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy and as required by applicable laws and regulations.

Sharing of Information:

  • We may share your information with trusted third-party service providers who assist us in our services.

  • We do not sell, trade, or rent your personal information to third parties for their marketing purposes.

 

Your Rights:

  • You have the right to access, update, or delete your personal information. You can manage your preferences through your account settings or by contacting us.

  • You may also have the right to object to or restrict certain processing activities

 

Changes to the Privacy Policy:

  • We may update this Privacy Policy from time to time. We will notify you of any significant changes through our app or other means

 

If you have any questions or concerns about our privacy practices, please contact us at +91-7906621300 email- hungry6265@gmail.com our operating address - NATIONAL INSTITUTE OF TECHNOLOGY, CENTRE COMPUTER CENTRE PANEL-8 2ND FLOOR, RAIPUR, CHHASTTISHGARH. Your privacy is important to us, and we will address your inquiries promptly and diligently.

Last Updated: 11-05-2024

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